Archive for April 2009




Interesting Facts to Pay Attention to When Communicate With People From Different Cultures

I never know there are so many annoying rules when talking to a Chinese people before reading this. Honest to say, it is true anyway.

International Business Communication, handshaking, introductions Bowing or nodding is the common greeting; however, you may be offered a handshake. Wait for the Chinese to offer their hand first.

International Business Communication, handshaking, introductions Applause is common when greeting a crowd; the same is expected in return.

International Business Communication, handshaking, introductions Introductions are formal. Use formal titles.

International Business Communication, handshaking, introductions Often times Chinese will use a nickname to assist Westerners.

International Business Communication, handshaking, introductions Being on time is vital in China.

International Business Communication, handshaking, introductions Appointments are a must for business.

International Business Communication, handshaking, introductions Contacts should be made prior to your trip.

International Business Communication, handshaking, introductions Bring several copies of all written documents for your meetings.

International Business Communication, handshaking, introductions The decision making process is slow. You should not expect to conclude your business swiftly.

International Business Communication, handshaking, introductions Many Chinese will want to consult with the stars or wait for a lucky day before they make a decision.

International Business Communication, handshaking, introductions Present and receive cards with both hands.

International Business Communication, handshaking, introductions Never write on a business card or put it in your wallet or pocket. Carry a small card case.

International Business Communication, handshaking, introductions The most important member of your company or group should lead important meetings. Chinese value rank and status.

International Business Communication, handshaking, introductions Develop a working knowledge of Chinese culture.

International Business Communication, handshaking, introductions Allow the Chinese to leave a meeting first.

As being one of our closest neighbor, Japanese has a great deal of manners that similar to ours. Though I found some subtle differences, it is still acceptable both in China and Japan.

International Business Communication, handshaking, introductions In Japan, business cards are called meishi. Japanese give and receive meishi with both hands. It should be printed in your home language on one side and Japanese on the other. Present the card with the Japanese language side up.

International Business Communication, handshaking, introductions The card will contain the name and title along with the company name, address and telephone number of the businessman. In Japan, businessmen are call “sarariman.” A sarariman who does not have a

International Business Communication, handshaking, introductions Take special care in handling cards that are given to you. Do not write on the card. Do not put the card in you pocket or wallet, as either of these actions will be viewed as defacing or disrespecting the business card. Upon receipt of the card, it is important to make a photocopy of the name and title of the individual in your mind. Examine the card carefully as a show of respect.

International Business Communication, handshaking, introductions In a business situation, business cannot begin until the meishi exchange process is complete.

International Business Communication, handshaking, introductions The customary greeting is the bow. However, some Japanese may greet you with a handshake, albeit a weak one. Do not misinterpret a weak handshake as an indication of character.

International Business Communication, handshaking, introductions If you are greeted with a bow, return with a bow as low as the one you received. How low you bow determines the status of the relationship between you and the other individual. When you bow keep your eyes low and your palms flat next to your thighs. The business card should be given after the bow. This is very important to remember.

International Business Communication, handshaking, introductions In introductions use the person’s last name plus the word san which means Mr. or Ms. The Japanese prefer to use last names. Do not request that they call you by your first name only. If you are uncertain about the pronunciation of a name, ask for assistance.

International Business Communication, handshaking, introductions Understand that the Japanese prefer not to use the word no. If you ask a question they may simply respond with a yes but clearly mean no. Understanding this is critical in the negotiation process.

International Business Communication, handshaking, introductions In Asia the number 4 is bad luck, because in Japanese it sounds like the word ‘shuh-shuh’, which sounds like the word for death.

There’s a fairly nice Italian guy who is easygoing and humorous lives right upstairs. Ninety percent words of his are joke. However, people really need to take care not to ruin the converstaion with 10 percent mistake.

International Business Communication, handshaking, introductions Italian is the official language, although there are many diverse dialects.

International Business Communication, handshaking, introductions English is spoken by many businesspeople.

International Business Communication, handshaking, introductions Avoid talking about religion, politics, and World War II.

International Business Communication, handshaking, introductions At social gatherings, it is considered insulting to ask someone you have just met about their profession.

International Business Communication, handshaking, introductions Good conversational topics include Italian culture, art, food, wine, family, and films.

German people has a reputation of SERIOUS in China ( I guess also all over the world). I talked to German both in Oslo and Berlin. Sometimes they are not easy to get along with. Sometimes they are open to everybody. What’s the point?

International Business Communication, handshaking, introductions German is the official language.

International Business Communication, handshaking, introductions Approximately ninety-nine percent of the population speaks German. However, there are several different dialects in the various regions.

International Business Communication, handshaking, introductions Germans love to talk on the telephone. While important business decisions are not made over the phone, expect many follow up calls or faxes.

International Business Communication, handshaking, introductions Germans guard their private life, so do not phone a German executive at home without permission.

International Business Communication, handshaking, introductions Titles are very important to Germans. Do your best to address people by their full, correct title, no matter how extraordinarily long that title may seem to foreigners. This is also true when addressing a letter.

4 comments April 13, 2009

Different Celebrations of Easter

As being a ‘freak’ who never celebrate Easter here, I asked several friends of their way to spend such a special day.

Nathalie(FR)  We search for the chocolate eggs put in the garden. My brother and I even compete  on who finds more eggs. That’s really intersting. Also, the bell that can fly brings the chocolates eggs in the garden. My friend even asked me whether did I seek eggs in Oslo!(Laugh out lout) But I’ve heard that  it is the bunnies put the eggs in the garden.

Ester(HU)  In the morning, boys pour cold water on girls head. My borther always do this to me when I still in my dream (an angry face). Then, girls will give back food or gift. (Alice:It’s not fair!!!) Yeah, but it’s our tradition. After the rabbit comes…I don’t know why it is “the rabbit comes”. However, children will go to the garden to find eggs, under the leaves or in the corner. People also paint eggs.

When being asked that how people celebrate Easter,  a boy from Kosovo said he’s Muslim and they never celebrate Easter. So interesting. Even if everyone is enjoying their holiday, but different people have different view and tradition on the same thing. Culture differs from culture, but they are not contrary in most situation.

Add a comment April 13, 2009

Aspects of Culture

1. Understanding of the Natural World
2. General World View
3. Religious Beliefs
4. Religious Customs
5. Holiday Customs
6. Values
7. Child raising beliefs
8. Concept of self
9. Social Relationships
10. Work Ethic
11. Concept of Leadership
12. Concept of Personal space
13. Concept of Fairness
14. Rules of Social Etiquette
15. Eating Habits
16. Foods
17. Importance of time
18. Notions of Modesty
19. Fashion
20. Facial Expressions
21. Gestures
22. Concept of beauty
23. Paintings
24. Music
25. Literature

Deeper aspects

1. Concept of Self (Concept off Faiirrness,, Underrsttandiing off tthe Natturrall
World)
2.Religious rituals (Religious beliefs)
3.Paintings (Concept of Beauty)
4.Literature (Concept of Beauty)
5.Child raising (Values and Social Relationships)
6.Leadership (Values and Social Relationships)
7.Gestures (Concept of Modesty, Values, and Social Relationships)
8.Holiday Customs (Religious beliefs)
9.Foods (Religious beliefs and Understanding of the Natural World)
10.Eating Habits (Religious beliefs, and Social Relationships)
11.Work Ethic (importance of time and values)
12.Music (Concept of Beauty)
13.Fashion (Concept of Beauty and Social Relationships)
14.Personal Space (Values, Social Relationships, and Concept of
Modesty)
15.Religious beliefs (Religious rituals, holiday
customs, foods, and eating habits)
16.Importance of Time (work ethic)
17.Values (Child Raiisiing , Leadership, Gestures, and
work ethic)
18.Concept of Fairness (self)
19.Social relationships (child raising, leadership,
gestures, eating habits, fashion, and personal space)
20.Concept of Modesty (gestures and personal
space)
21.Understanding of the Natural World (self, foods)
22.Concept of Beauty (determines Paintings,
Literature, Music and Fashion)

1 comment April 1, 2009

We need cross-cultural communication!!!

Problems exist but also can be solved. As it is shown in the previous pages, cross-cultural communication did help people removing misunderstanding and narrowing gaps. It is just “a field of study that looks at how people from differing cultural backgrounds endeavour to communicate.” Orininally found in bussiness that seeking to expand globally. I guess it starts form Silk Road- ancient Chinese trade route- that linked China with Europe. Nowadays, it works on all fields. It “tries to bring together such a relatively unrelated areas as cultural anthropology and established areas of communication. Its core is to establish and understand how people from different cultures communicate with each other. Its charge is to also produce some guidelines with which people from different cultures can better communicate with each other.” Cross-cultural communication, as in many scholarly fields, is a combination of many other fields. These fields include anthropology, cultural studies, psychology and communication. The field has also moved both toward the treatment of interethnic relations, and toward the study of communication strategies used by co-cultural populations, i.e., communication strategies used to deal with majority or mainstream populations.

 

Reference: Wikipedia: Cross-cultural Communication

Add a comment April 1, 2009

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